These terms and conditions form part of the Agreement between Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your consumer rights are unaffected.
We at Alive Products Limited/José Eber Hair respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. Information submitted at the time of any form of registration may be used for marketing and promotional purposes by Alive Products Limited/José Eber Hair only. We will not sell or share your personally identifiable information to anyone or use your email address for unsolicited mail. If a guest objects to such use for any reason, he/she may stop that use at any time by written request.
Disclaimer Exclusions and Limitations
The information on this site is provided on an “as is” basis. To the fullest extent permitted by law, this company: Excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature.
Links to Website
You may not create a link to any page of this website without our prior written consent.
Copyright and other relevant intellectual property rights exist on all text relating to the company’s services and the full content of this website.
Contact information including email address can be found on our Contact Us link on our website.
When buying from our website, you can shop with complete confidence. We use industry-standard encryption technology and 100% secure servers to maintain security of your personal information on-line. When you order, your information is stored in a secure area of our server behind a secure socket layer (SSL), meaning that your personal information is systematically jumbled and encrypted into a non-readable format. In order for SSL security to work, you must use an SSL-enabled browser. www.joseeberhair.eu is designed to be viewed with all common browsers including Internet Explorer, Firefox, Safari, Opera, America Online and others on both PC and Mac platforms. To purchase merchandise from our site, you must be using a browser which is SSL-compliant and has a “secure mode.” When your browser is in secure mode, you will notice an unbroken key or lock at the bottom of the page.
Reviews and Comments
Except as otherwise provided elsewhere
in this Agreement or on the Site, anything that you submit or post to the Site
and/or provide Alive Products Limited / José Eber Hair, including without limitation, ideas,
know-how, techniques, questions, reviews, comments, photos, videos and
suggestions (collectively, "Submissions") is and will be treated as
nonconfidential and nonproprietary, and Alive Products Limited /José Eber Hair shall have the
royalty-free, worldwide, perpetual, irrevocable and transferable right to use,
copy, distribute, display, publish, perform, sell, lease, transmit, adapt,
create derivative works from such Submissions by any means and in any form, and
to translate, modify, reverse-engineer, disassemble, or decompile such
Submissions. All Submissions shall automatically become the sole and exclusive
property of Alive Products Limited/José Eber Hair and shall not be returned to you.
In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant Alive Products Limited/José Eber Hair the right to use the name that you submit with any review, comment, or other Content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments and other Content that you post on this Site and that use of your reviews, comments, or other Content by Alive Products Limited/José Eber Hair will not infringe upon or violate the rights of any third party. You shall not use a false email address, pretend to be someone other than yourself or otherwise mislead Alive Products Limited/José Eber Hair or third parties as to the origin of any Submissions or Alive Products Limited/José Eber Hair may, but shall not be obligated to, remove or edit any submissions (including comments or reviews) for any reason.
Minimum 24 hours notice of cancellation required. Notification for instance via mail, email, or by phone will be accepted subject to confirmation in writing.
Both Client and ourselves have the right to terminate any services agreement for any reason, including the ending of services that are underway. If you are dissatisfied with any purchase, we offer a 30-Day Money Back Guarantee on all products we offer. Please contact customer service at firstname.lastname@example.org in advance to obtain an RMA (Return Merchandise Authorization) number within 30 days of purchase date. Return process will be provided when RMA is given. All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days, upon receipt of the returned merchandise. We cannot credit shipping charges on returns.
Please refer to checkout page for
cost of shipping on the item selected.
We ship via the most efficient shipping method at the time of the purchase to any location within the United Kingdom, except P.O. boxes. Brokerage, customs, or any other fees are the responsibility of the recipient. Shipping cost and timing will vary for locations outside of the United Kingdom. For more information please contact customer service at 02072841581. Credit card authorization and verification must be received prior to processing and shipping. Items generally ship within 3-5 business days from the date of order, from our warehouse near London. Delivery times will vary greatly depending upon where your order is destined, but our experience has shown that most orders are received between 3 and 10 business days after leaving our warehouse near London. An e-mail message will be sent when your order ships. This e-mail will list your order number and tracking number. Please retain this and reference your order number should you need to correspond with us. We currently do not offer expedited shipping services.
We attempt to be as accurate as possible and eliminate errors on the Site; however, we do not warrant that any product, service, description, photograph, pricing or other information is accurate, complete, reliable, current or error-free. In the event of an error, whether on the Site, in an order confirmation, in processing an order, delivering a product or service or otherwise, we reserve the right to correct such error and revise your order accordingly if necessary (including charging the correct price) or to cancel the order and refund any amount charged. Your sole remedy in the event of such error is to cancel your order and obtain a refund.
You agree to defend, indemnify and hold harmless Alive Products Limited/José Eber Hair, its subsidiaries, affiliates, officers, agents, partners, members, employees, independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys' fees) arising out of or related to (a) your use of the Site; (b) any User Content you post, upload, use, distribute, store or otherwise transmit on or through the Site; (c) any Submissions you provide; (d) your violation of these Terms; (e) your violation of any rights of another; or (f) your conduct in connection with the Site. Some or all of the indemnity provision above may not apply to you.
Notification of Changes